1. We understand the impact tape drive and autoloader equipment repair has on your company.
Loss of data or equipment downtime due to tape drive repair can have serious implications for your business. When storing backup and archival data on tape you need security in the knowledge that your tape drive and media is performing as intended. Connexion Point is dedicated to providing that security.
2. CXP are the tape drive specialists.
Tape drive repair is our speciality. Connexion Point provides the expertise to service and repair your backup tape drive to help safeguard your data with a minimum of disruption and tape drive downtime.
3. Extended warranties mean a lower TCO.
At Connexion Point we are so confident in the quality of our work that we guarantee a 6 month warranty on all tape drive repairs. Longer backup drive repair warranties are available on request.
4. We are a proudly New Zealand owned company and we repair tape drives right here!
Tape drive repairs are carried out in CXP’s conveniently located Auckland-based service centre. This means your backup drives can be repaired quickly with no expensive shipping delays or communication breakdowns. Simply send your broken tape drive or tape autoloader to the Connexion Point repair centre along with your contact details.
5. Fixed prices for tape drive repairs, fair quotes, and no-obligation assessments.
Unless we have previously agreed on a fixed tape drive or autoloader repair price we will always provide you with a quote prior to the tape drive repair being carried out. You will be given the choice to go ahead with the drive repair or if you choose not to continue with the tape drive or autoloader repair you will only be charged a basic inspection fee and the return freight cost.
6. At Connexion Point we treat your tape drives as if we own them ourselves.
We guarantee a reliable tape drive repair service, but are also proud of the quality of presentation of the repaired tape drive. Before any repaired tape drives or autoloaders leave the CXP service centre, we either clean or replace your tape drive’s cosmetic components such as bezels, handles and enclosures, and use quality packaging materials such as sealed ESD protective bags.
Contact us now for repair services: